Smart Home System Support Services

Support For Your Smart Home

We want your smart home technology to bring constant enjoyment to you and your family. While we design-in every ounce of reliability and dependability we can, sometimes you might need that extra little bit of help with your automated home system. That’s why we offer SMARTsupportour monthly care-plans for your technology equipment. It’s our way of providing you with a continuous level of premium support beyond what you'd normally expect.

SMARTsupport gives you Flexibility - you can choose from three care packages, depending on your service needs. It gives you Control—our online support system makes it easy to report problems. Finally we offer Responsiveness—a dedicated careline, email address and website to ensure you get a rapid response when you most need it.

Request a Call Back

If you have an up and coming project and want to find out more fill in the form below and we'll get back to you.

Request A Brochure

If you'd like a hard copy detailing our services please complete the form below and we'll send one out to you.

Book A Demonstration

To book a demonstration in Our Cyber Lounge fill out the form below and we'll get in touch to arrange your visit.

smart home support

Automated Home Remote alerts and monitoring

In addition to SMARTsupport, we also offer SMARTalert, a remote home monitoring and alerts system.

The SMARTalert system talks constantly to your equipment to ensure it's functioning correctly. If there's a problem it is instantly reported to our support team. We can often resolve a reported issue without you even knowing about it.

SMARTalert also includes an app for remote power management. This allows you to turn a piece of home equipment on or off remotely without having to be next to your equipment rack.

The SMARTalert system requires additional hardware to be installed, but, in return, gives you the ultimate peace of mind for your smart home technology systems.

SMARTsupport Contacts

Dedicated support line - 0333 344 2718

Dedicated email -

Online ticket system -

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